Effective as of December 15, 2016
- Whatagraph, B.V.
- Herengracht 182,
- 1016 BR Amsterdam,
- Netherlands, EU
2.INFORMATION COLLECTION PRACTICES
2.1. TYPES OF INFORMATION COLLECTED
(a) TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; and (3) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.
(b) PERSONAL INFORMATION COLLECTED. In order for you to access our Services, including paid features that we offer via the Site, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name and e-mail address); (2) Financial Data (such as your credit card details). If you communicate with us by e-mail, post messages to our blog, or otherwise communicate to use via social media, any information provided in such communication may be collected as Personal Information.
When you use or register for our Service or otherwise interact with us, we may collect the following information from our users that may, in certain circumstances, constitute personal data:
- E-mail address;
- Phone number;
- Company and position details;
- Company’s VAT and Registration numbers;
- Billing and payment information;
- Product and order information;
- Client contacts and feedback;
- Information concerning the use of the Service;
- Information necessary for communications;
- Permits and consents; and
- Other data obtained under the user’s consent.
2.2. USES OF INFORMATION COLLECTED
(a) COMPANY USE OF INFORMATION. We use Contact Data to send you information about our company or our products or services, or to contact you when necessary (ie notices relating to the Service; service alerts; general customer care). We use your Financial Data to bill you for our paid Services. While we reserve the right to send you email concerning your account billing status and service alerts, you may opt out of our general marketing and promotion emails.
(d) INFORMATION RETENTION POLICY. Personal Information will only be retained by company for as long as necessary to provide you with Services. Company’s billing options for paid plans provide for periodic billing, and Company may retain your Financial Data for that purpose.
3. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION
3.1. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may log in to your account, accessible on the Site, and review your Personal Information for accuracy and, if necessary, update your Personal Information that we have already collected.
3.2. LOST OR STOLEN INFORMATION
You must promptly notify us if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
3.3. PUBLIC INFORMATION
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make our blog and our social media accounts available to you. Please understand that any information that is disclosed and/or shared on these platforms becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information and any other information you consider private.
3.4. DATA PROVIDED BY YOU TO CREATE REPORTS
4. DATA SECURITY
In order to ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect in association with the Service. Please be aware, however, that no data transmissions over the Internet or other networks can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security or integrity of any information you transmit to us or that you authorize us to collect on your behalf. You transmit information to us, and authorize us to collect information on your behalf, at your own risk. Once we receive your information, we make reasonable efforts to protect it from unauthorized access, disclosure, alteration, or destruction.
If the Whatagraph learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. The Company may post a notice through the Service if a security breach occurs. If this happens, you will need a web browser enabling you to access the Service. The Company may also notify you via email in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
5. TRANSFER OF PERSONAL INFORMATION TO SUCCESSOR IN INTEREST
6. CHILDREN & MINORS
This Site and corresponding Services are not intended for, or designed to attract, individuals under the age of 13. Whatagraph does not knowingly collect personally identifiable information from ANY person we actually know is an individual under the age of 13, regardless of parental consent. Personal Information from children between the ages of 13 and 18 is only collected with the consent of their parents or guardians. In the event that we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. In the event that we learn that we have collected personal information from a child between the ages of 13 and 18 without parental consent, we will delete that information as quickly as possible.