Call Center Dashboard
Stay on top of your call center performance and efficiency with our Call Tracking Reports. Much like a call center dashboard, these reports allow you to view and assess KPIs in a single location. Transform large clusters of data into actionable insights with Whatagraph.
Spend more time driving better results for your clients
Automatically collect call center performance data for all your KPIs
Deliver top-level call tracking insights in just a few clicks. Integrate Whatagraph with popular call center tools such as Call Rail and automatically track your most important KPIs in one place. All of the most critical metrics are automatically collected from the data source of your choice and turned into visually appealing reports with actionable insights.
Customisable call center dashboard and reports
Effectively present your results
All reporting features your agency needs
It’s good to be loved! Our clients are not shy about expressing it.
I made a switch from GDS and Sheets for reporting to Whatagraph, and I am saving literal hours each week on performance report creation. Our small firm actually managed to onboard 2 new clients as a result of all the time we saved on managing data and reporting. The customer service is also really helpful and easy to reach.
Having active customer support to help fix any issues was a big contributor, but we also really liked the ability to save templates and connect sources to multiple charts/widgets at once without having to edit them individually. And having the grid layout is much easier to stay consistent with than the free form setup that Data Studio has.
The system has standard templates that are easy and fast to use. Also you can build your own report with lightning speed. It is very easy to use, has a lot of integration, and let get started very fast.
We love Whatagraph - we would definitely recommend and our account manager is great! I love how easy this tool is to use, everyone on the team finds it much more user-friendly than other dashboards. Integration was easy, we sent some example reports to the team who duplicated these for us. We literally had to log in and send it to our clients!
We are showing our clients the work that we're doing for them and this is incredibly important for our clients ROI. They want to see results and having a tool like Whatagraph that can show data from virtually every source we use is hugely important.
The tool is easy to use; you do not need to have development resources. Even my junior project managers are capable of making campaign reports in minutes. There are a lot of pre-made templates you can use as well as many pre-made widgets.
Really easy to connect data sources within the tool. The library of report templates has been helpful. The customer support team has been responsive to all of our needs. Our team enjoys the simplicity of setting up the reports and how the data is presented.