Create and Send Amazing Call Tracking Reports on Your Call Center Performance

Call tracking report to present the latest call center performance metrics. Integrate popular call center software, like CallTrackingMetircs or CallRail with Whatagraph. Present all real-time and historical data in a single modern and highly visual report. Keep your team members in the loop with an automated call tracking report. Improve your call performance by having high-quality insights into call data.

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Create and Send Amazing Call Tracking Reports with Whatagraph

Join marketing agencies and teams worldwide who use Whatagraph to work with marketing data!

Show Your Marketing ROI and Prove the Performance of Your Agents

Easily Track Your Call Volume, Inbound Calls and More

Call volume, call duration, landing pages, call conversions, call source, new & repeat calls… and many more. Highlight the highs and the lows of your call center performance. Try Whatagraph and get actionable data to improve the performance of your sales and customer support teams. Easily learn what makes your agents excel and find out how your customers feel about your calls with an interactive automated report. Pinpoint the sources of your best leads and effortlessly improve marketing ROI.

40+ Data Sources for an Overview of Your Marketing Efforts

Get an overview of your marketing efforts by connecting any and multiple sources you use to market your client's business. Connect Google Analytics, Google Ads, HubSpot, Microsoft Advertising or others from the many. Find out which ads, keywords and marketing campaigns bring in the most leads and calls and at what cost. Save time and money by digging deeper into your marketing strategy. Adjust your ad spend and optimize your efforts. Whatagraph can improve your performance by monitoring missed call rates, phone call volume and call duration.

Fully Customizable Call Tracking Reports for Your Small Business or Marketing Agency

You are probably swamped with more important things than manually creating and adjusting call tracking reports. To help you out, we offer pre-made templates to create call tracking reports in less than 5 minutes. More than that, they are easily customizable reports! Present key analytics data and KPIs in a report that looks like your agency’s or your client’s business branding (whatever you prefer). Change colours, logos, domains, headings and widgets. Add new formulas. In a couple of clicks change the whole look of the report with Whatagraph.

All reporting features your agency needs

45+ data sources

Create a true cross-channel digital marketing dashboard in Whatagraph. Over 45 integrations for your cross-channel marketing campaigns.

Cross-channel reports

Combining cross-channel data is intuitive and takes a few clicks. Create a single client report for all channels instead of one report for each.

Full report automation

Schedule your reports at desired intervals or share a live link to a report so your clients can check for updates at any moment.

White-label reports

Customize colors and logos in each report to align it with your agency’s or clients’ branding and style.

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FAQs

All your questions answered. And if you can’t find it here, chat to our friendly team.

Which Metrics Should I Include in a Call Tracking Report?

Depending on your goals, you can track different call tracking metrics. Here are some of the most valuable ones:

Call volume;
Caller names;
Caller source;
Inbound calls;
Phone number;
Average call time;
Total calls answered;
Conversion rate;
Leads.

What Call Tracking Software Does Whatagraph Integrate With?

Whatagraph offers more than 40 integrations of the most popular digital marketing platforms. Two of those CallTrackingMetircs and CallRail are call tracking platforms.

How Can I Create a Call Tracking Report in Whatagraph?

Create the ideal call tracking report your clients and team members will easily engage with, in 3 simple steps:

1. Create your Whatagraph account.

You’ll need an email address and a password - no credit card required.

2. Choose how you want to create a report.

Start from a blank page and use our drag & drop widgets to develop a call tracking report;
Select the pre-built call tracking report template to get an overview of your call performance - you can create a benchmark report in under five minutes.

3. Connect your necessary marketing platforms and call tracking software and you’re good to go.

If you need to create a call tracking report, connect CallTrackingMetircs and CallRail.

It’s good to be loved! Our clients are not shy about expressing it.

I made a switch from GDS and Sheets for reporting to Whatagraph, and I am saving literal hours each week on performance report creation. Our small firm actually managed to onboard 2 new clients as a result of all the time we saved on managing data and reporting. The customer service is also really helpful and easy to reach.

Capterra verified review by

Mindaugas S., Marketing Consultant

Having active customer support to help fix any issues was a big contributor, but we also really liked the ability to save templates and connect sources to multiple charts/widgets at once without having to edit them individually. And having the grid layout is much easier to stay consistent with than the free form setup that Data Studio has.

Capterra verified review by

Nico T., Media Planner

The system has standard templates that are easy and fast to use. Also you can build your own report with lightning speed. It is very easy to use, has a lot of integration, and let get started very fast.

Rasmus Bernt K., External Senior Management Consultant

Capterra verified review by

Rasmus Bernt K., External Senior Management Consultant

We love Whatagraph - we would definitely recommend and our account manager is great! I love how easy this tool is to use, everyone on the team finds it much more user-friendly than other dashboards. Integration was easy, we sent some example reports to the team who duplicated these for us. We literally had to log in and send it to our clients!

Capterra verified review by

Stephanie S., Digital Director

We are showing our clients the work that we're doing for them and this is incredibly important for our clients ROI. They want to see results and having a tool like Whatagraph that can show data from virtually every source we use is hugely important.

Capterra verified review by

John S., SEO Strategist

The tool is easy to use; you do not need to have development resources. Even my junior project managers are capable of making campaign reports in minutes. There are a lot of pre-made templates you can use as well as many pre-made widgets.

Capterra verified review by

Erman E., Marketing Specialist

Really easy to connect data sources within the tool. The library of report templates has been helpful. The customer support team has been responsive to all of our needs. Our team enjoys the simplicity of setting up the reports and how the data is presented.

Capterra verified review by

Brent N., Director of Operations

Easy to create really beautiful graphs and reports which can help other team members to understand the most important takeaways. I especially like the automated report function, so I don't have to check on the same thing repeatedly.

Capterra verified review by

Orsolya S., Online Marketing Manager

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Cross channel reporting template with Whatagraph