Modern and Accurate Call Tracking Report for Call Centers | Whatagraph

Create and Send Amazing Call Tracking Reports on Your Call Center Performance

Call tracking report to present the latest call center performance metrics. Integrate popular call center software, like CallTrackingMetircs or CallRail with Whatagraph. Present all real-time and historical data in a single modern and highly visual report. Keep your team members in the loop with an automated call tracking report. Improve your call performance by having high-quality insights into call data.

Create and Send Amazing Call Tracking Reports on Your Call Center Performance

Over 15,000 agencies and brands worldwide get their marketing performance analyzed with Whatagraph!

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Show Your Marketing ROI and Prove the Performance of Your Agents

Easily Track Your Call Volume, Inbound Calls and More

Call volume, call duration, landing pages, call conversions, call source, new & repeat calls… and many more. Highlight the highs and the lows of your call center performance. Try Whatagraph and get actionable data to improve the performance of your sales and customer support teams. Easily learn what makes your agents excel and find out how your customers feel about your calls with an interactive automated report. Pinpoint the sources of your best leads and effortlessly improve marketing ROI.  
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40+ Data Sources for an Overview of Your Marketing Efforts

Get an overview of your marketing efforts by connecting any and multiple sources you use to market your client's business. Connect Google Analytics, Google Ads, HubSpot, Microsoft Advertising or others from the many. Find out which ads, keywords and marketing campaigns bring in the most leads and calls and at what cost. Save time and money by digging deeper into your marketing strategy. Adjust your ad spend and optimize your efforts. Whatagraph can improve your performance by monitoring missed call rates, phone call volume and call duration. 
Cross-channel call tracking report

Fully Customizable Call Tracking Reports for Your Small Business or Marketing Agency

You are probably swamped with more important things than manually creating and adjusting call tracking reports. To help you out, we offer pre-made templates to create call tracking reports in less than 5 minutes. More than that, they are easily customizable reports! Present key analytics data and KPIs in a report that looks like your agency’s or your client’s business branding (whatever you prefer). Change colours, logos, domains, headings and widgets. Add new formulas. In a couple of clicks change the whole look of the report with Whatagraph.
White-label call tracking report

All reporting features your agency needs

40+ integrations
We integrate with more than 40 marketing platforms, such as Google Analytics, Ahrefs, SEMRush, Facebook, MailChimp, Klaviyo, and many others.
Cross-channel reports
SEO, SEM, social media, performance marketing, email marketing - create a singular client report for all channels instead of one report for each.
Full report automation
Start from a report template, add your sources and you can create a report in under 10 minutes. You can automate the delivery too - and send reports automatically at your desired intervals.
White-label reports
Make your reports align with your agency branding and style. Customize each report with your agency logo, colors and branding and every detail you need to make your report truly your own.
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FAQs

All your questions answered. And if you can’t find it here, chat to our friendly team.

Which Metrics Should I Include in a Call Tracking Report?
Depending on your goals, you can track different call tracking metrics. Here are some of the most valuable ones:

  • Call volume;
  • Caller names;
  • Caller source;
  • Inbound calls;
  • Phone number;
  • Average call time;
  • Total calls answered;
  • Conversion rate;
  • Leads.
What Call Tracking Software Does Whatagraph Integrate With?
Whatagraph offers more than 40 integrations of the most popular digital marketing platforms. Two of those CallTrackingMetircs and CallRail are call tracking platforms. 
How Can I Create a Call Tracking Report in Whatagraph?
Create the ideal call tracking report your clients and team members will easily engage with, in 3 simple steps:

1. Create your Whatagraph account. 

You’ll need an email address and a password - no credit card required.

2. Choose how you want to create a report.

  • Start from a blank page and use our drag & drop widgets to develop a call tracking report;
  • Select the pre-built call tracking report template to get an overview of your call performance - you can create a benchmark report in under five minutes.

3. Connect your necessary marketing platforms and call tracking software and you’re good to go.

If you need to create a call tracking report, connect CallTrackingMetircs and CallRail.

Need more help with getting started?

getting-started

We can set up your report campaign for you!

If you need help with setting up Whatagraph - our team can create your campaign reports!

It’s good to be loved! Our clients are not shy about expressing it.

This is exactly what I was looking for when I set out to find a better way of collating and sharing our social media analytics with internal stakeholders. Goodbye spreadsheets and the tedious task of copying + pasting analytics from each social media account!

ashley

G2.com verified review by

Ashley S, Social Media & Content Co-ordinator

We have found it provides our clients quick reports that they can analyze and ingest easily. It cuts down on our explanations and walkthroughs with clients. Overall, it has been a tremendous time-saver, along with exceeding our clients’ expectations with reporting.

kyle

G2.com verified review by

Kyle R, Digital Marketing Specialist

The SUPPORT. Whatagraph has THE BEST support team, ultra-responsive, ultra-helpful. They clear your roadblocks, update their platform to suit your needs, implement awesome new features (on user suggestion and on the back of their own ambition). AWESOME.

jasper

G2.com verified review by

Jasper C, Social Ads Specialist

Whatagraph is exactly what we were looking for in order to collect and organize data from multiple accounts (clients) with multiple data sources. It is the perfect tool to analyze data, to change the strategy, and also to create reports clients will understand.

thiago

G2.com verified review by

Thiago A, Digital Marketer

Whatagraph does not require someone to be “techy” to use the software. The learning curve is so minute, and when you do have issues- the support team will help you in a kind and efficient manner.

liam

G2.com verified review by

Liam R, Digital Marketing Campaign Manager

You just need a few hours of clicking and trying things to understand it. I like the interface, the way you makeup formulas and edit them, I like that you can build your own widgets.

mich

G2.com verified review by

Mich C, Digital Leader

What really makes Whatagraph shine is the way it breakdown data to your clients. Most of our clients want to see their metrics, but they don't really want to take the time to learn all about understanding them.

daniel

G2.com verified review by

Daniel W, General Manager

We're able to streamline our social media marketing into a report that has proper metrics that clients can understand. We're literally able to select from social media platforms to ads, to stories etc. You name it.

andrea

G2.com verified review by

Andrea R, Marketing Executive

This is exactly what I was looking for when I set out to find a better way of collating and sharing our social media analytics with internal stakeholders. Goodbye spreadsheets and the tedious task of copying + pasting analytics from each social media account!

ashley

G2.com verified review by

Ashley S, Social Media & Content Co-ordinator

We have found it provides our clients quick reports that they can analyze and ingest easily. It cuts down on our explanations and walkthroughs with clients. Overall, it has been a tremendous time-saver, along with exceeding our clients’ expectations with reporting.

kyle

G2.com verified review by

Kyle R, Digital Marketing Specialist

The SUPPORT. Whatagraph has THE BEST support team, ultra-responsive, ultra-helpful. They clear your roadblocks, update their platform to suit your needs, implement awesome new features (on user suggestion and on the back of their own ambition). AWESOME.

jasper

G2.com verified review by

Jasper C, Social Ads Specialist

Whatagraph is exactly what we were looking for in order to collect and organize data from multiple accounts (clients) with multiple data sources. It is the perfect tool to analyze data, to change the strategy, and also to create reports clients will understand.

thiago

G2.com verified review by

Thiago A, Digital Marketer

Whatagraph does not require someone to be “techy” to use the software. The learning curve is so minute, and when you do have issues- the support team will help you in a kind and efficient manner.

liam

G2.com verified review by

Liam R, Digital Marketing Campaign Manager

You just need a few hours of clicking and trying things to understand it. I like the interface, the way you makeup formulas and edit them, I like that you can build your own widgets.

mich

G2.com verified review by

Mich C, Digital Leader

What really makes Whatagraph shine is the way it breakdown data to your clients. Most of our clients want to see their metrics, but they don't really want to take the time to learn all about understanding them.

daniel

G2.com verified review by

Daniel W, General Manager

We're able to streamline our social media marketing into a report that has proper metrics that clients can understand. We're literally able to select from social media platforms to ads, to stories etc. You name it.

andrea

G2.com verified review by

Andrea R, Marketing Executive

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