Building a detailed Facebook Insights report involves a lot more than purely summarizing the contents of your Facebook Analytics dashboard. You need to translate the data into easy-to-comprehend and actionable information.
Whatagraph is a tool used to aggregate digital marketing data and present it in a visually appealing way. This works with a variety of popular digital marketing tools, one of which is Facebook Page Insights.
Our goal with this article is to guide you on creating your very own Facebook insights report.
Now aside from the report creation process, we also want to get you acquainted with the right metrics to track. Facebook Insights boasts tons of data - keeping your eye on the metrics that matter could pose some challenges. We will alleviate this problem.
The marketing insights you acquire via Facebook also need to be organized. So in addition to knowing what to track, we want to make sure you are presenting the data in a way that's easy to digest.
There is an array of metrics on your Facebook Insights report, which provide you with a page performance assessment. Let's have a look at each particular metric that could matter to you.
Starting off with the basics – post reach and impression counts. Many people actually make the mistake when it comes to differentiating these two metrics, which can cause some issues down the road. Especially when gauging the effectiveness of your Facebook page performance.
Impressions are the number of times your particular page or a post has been seen. The content may be seen by the same person multiple times. Each contact, regardless if it’s unique or not, is counted as an impression.
Reach is the total number of unique individuals who have seen your content.
One thing to consider is the sub-metrics of reach and impressions. Post-reach, post-impression, page-reach and page-impressions.
Post-impression is a metric that shows the number of page followers that have seen the particular post. Post-reach works similar to post-impression, the only difference is that it counts unique page follower views.
Now, let's dig deeper just a bit more into impressions and reach:
Organic, paid, and viral – these are the 3 different types of impressions and reach.
Organic impressions show how many times the content was viewed on your page directly. Paid impressions are the number of times your content was viewed as a paid ad. Viral impressions are the number of times that piece of content was viewed when a user reposted it on their Facebook story.
Viral impressions also count share views and views from people commenting on the content and generating impressions on their walls.
Organic, paid, and viral reach works much like impressions. However, it counts only unique content views.
Engagement depicts the number of times individuals took some sort of action – whether it’s on your page or on your post.
Keep in mind that engagement metrics – positive or negative – are lumped in together.
Here are the positive post engagement metrics that are usually seen as a favorable interaction between users and your post:
And here are the negative ones:
Now, let's have a look at the page engagement metrics. We’ll start off with the positive page engagement metrics:
The negative ones are:
Things to consider when creating reports or reporting performance of a particular post or page – engagement aggregation.
Interactions with your post – as well as share interactions – are combined. You have the option to break down each interaction to see who pressed "like", "love" "angry" or view the number of comments.
If you are the proprietor of a Facebook business page or have made a Facebook page to build a community of like-minded individuals, these metrics are essential.
Page metrics – likes and follows – have a direct impact on the previously mentioned ones. As your page grows, so does the potential for quality impressions.
When people like your page, they automatically become page followers, too. Whenever you post something on the page, users that follow you will see your content piece on their page.
People that like your page can, however, 'unfollow' your page. In statistics, they’ll show up as an 'audience' but won’t see your posts in their feed.
To prevent people from unfollowing you, make content compelling enough to attract engagement. This could cause a dip in your audience to impression ratio. And, it could be particularly important when creating your Facebook Insights reports.
Page demographic dimensions are also available for you: age, gender, location, and language. These metrics can also be attributed to those demographic dimensions as well: 20 page likes, from Dublin, Ireland, for example.
With Facebook being one of the top video content hosting platforms, chances are, video analytics will be important to you, too.
Facebook boasts many video metrics for you to track. The main metric is video views. However, these views can be separated into more granular metrics:
Since we’ve covered the brunt of all Facebook metrics, it’s time to get the data organized. All this data needs to be turned into actionable reports that tell a story.
Actionable Facebook Insights reports make campaign performance assessment easy and improve future campaign development.
Now we’re going to put all that data into easy-to-grasp, yet comprehensive visual reports. After all, this data is only useful if you can deduce actionable information.
Consider this important question: Who will be the target recipient of your reports? Your answer will determine how your report will look like.
We’ve taken the time to create a reporting walkthrough that would satisfy an internal marketing team’s needs. It will contain some deep engagement metrics, conversion rates, top-performing posts of the month, and other page insights.
The report needs to be structured in a way that it tells a story. In the example below, the report is divided into 3 pages, and each page aims at addressing a particular need.
Let's start with the questions that the report should answer:
These questions will help create a foundation upon which we build our Facebook Insights reports. The questions above will be answered with the help of in-depth visuals.
The first page – a basic overview of weekly Facebook page performance.
In the example above, we’ve included the general page insights and data that’s been generated in a week. This is a great way to start off a Facebook page performance report. It gives a great overview of impressions and how metrics changed in relation to last week.
You can even break down the type of reach – organic and paid – and view the fluctuation in relation to the previous reporting period.
Page 1 will contain a basic overview of how your Facebook page content performs. Report pages following this will dive deeper into each type of metric and each individual content piece you've uploaded during the reporting period.
If we take a look at these general overview metrics, you get a quick glimpse at the overall engagement trends for a specific time period.
Page demographics aim to deduce the type of audience that’s interacting with your produced content. These metrics are great to look at because it shows how effective you are at reaching your target demographic.
Let's say you're promoting car parts on your page – your target demographic is men, ages 25-40. When you view your report and see the rapid growth of women viewing your page, that could indicate that the way you present your brand, the content you create doesn't appeal to men as it should.
Now we’ve reached the last page of our Facebook Page report. Here we’re going deep into the nitty-gritty of content engagement. Page 3 of the report aims to showcase types of popular content and exact audience engagement.
You’ll see the most popular actions your viewers are taking when they encounter your content. You’ll also find out what were the best-performing posts.
Different types of content you upload on your page – links, images, text, video – should be segmented, allowing you to see what content type performs the best. This is a great way to find out what content to eliminate so you could focus your efforts on the content that pleases your audience most.
In the example above, you can see a bar graph indicating the type of content that generated the most engagement. The 2 graphs for each content category show changes in engagement numbers in relation to the previous reporting period.
Post reactions on the right, show the type of reactions your content garners from the audience. Having this data on hand gives you a detailed look at how exactly your audience reacts to the content on your Facebook page.
Amazingly enough, Whatagraph reports will even extract the best performing posts from your Facebook page. You even get to see the visuals and the message that were published and all of the engagement metrics.
Having such a clear view of your best performing content pieces in the report helps further develop future campaigns. You get to see exactly what keeps your audience interested, engaged, and active on your page.
We’ve finally come to an end: your 3 page Facebook Insights report is done and ready to go.
We covered the essential metrics: what they mean, what should be tracked, and what must be showcased in the report. These 3 pages are essential for effective data dissemination without overburdening your audience with unnecessary numbers that can create confusion rather than insight.
You are welcome to try out our pre-built Facebook Page Insights report template for free. The report is already built for you, just connect your Facebook account and your data will be extracted automatically. Enjoy!